Contact Us | Designity

Contact Us

We'd love to hear from you!

Whether you have a question about an order, need help with a product, or just want to say hello, we're here to help.

Customer Support

Email: designityshop1@gmail.com

Response Time: We typically respond within 1–2 business days.

Order Questions

If you're contacting us about an order, please include:

  • Your order number
  • The name used on the order
  • A brief description of your question or issue

This helps us assist you more quickly.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery. Include:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue

We'll work with you to resolve the problem as quickly as possible.

Print-on-Demand Products

Our products are made to order just for you. Because each item is custom printed, we cannot accept returns or exchanges for incorrect sizing, color selection, or change-of-mind purchases. Please review product details and sizing charts carefully before placing your order.